Customer Relationship Management (CRM) software is not only just a computerized leads list or address book. More than that, CRM software offers us many solutions for helping us to manage the entire customer related functions and keeping track of a growing customer base. For instance, in customer service or customer care department, CRM Software is so familiar to among the staffs as a tool to organize and remind essential customers information, not only contact details but also transaction histories, comments and complaints, appointments, preferences and notes, etc. In this way, they can follow up any problem of their customers appropriately without a single omission, so that customers feel convenient and appreciated when doing business with the company.

Web-based CRM by AIMcrm provides customizable, multi-faceted tool in cutting edge CRM Software solutions to best meet the needs of any company, either the small start-ups or experienced companies. AIMcrm can handle various customer relationship management processes including contacts and lead management, fast tracking of customers and events, sfa (sales force automation), sales forecasting analysis, quick mass custom emails and quotes sending, SEO analysis, and many more.

As one of its excellent features, AIMcrm is powerful for Search Engine Marketing Management. Whether you have multiple official websites or you run pay-per-click campaign and online advertising, AIMcrm will track your website traffic activity and provide best analytical reports of the quality and effectiveness of domains, web pages, pay-per-click program, and other online advertising you have in referring online visitors to your site who bring the influence of your actual sales (traffic conversions). In this way, you can control your search engine marketing to be more effective resulted for the sales and stop wasting your money for any campaign that does not give valuable feedback.